The Pass Guarantee
Complete the course and fail the exam? Full refund. No notarized score reports, no loopholes — here's exactly how the policy works.
I’d rather refund you than have you tell friends the course didn’t work. That’s not marketing — it’s the whole philosophy. Here’s exactly how the guarantee works, in plain English.
The Short Version
Complete the course. Fail the exam. Full refund.
That’s the whole policy. No notarized score reports. No “you must buy the tabbed book bundle to qualify.” No 60-day waiting periods. Send me your score sheet, I send your money back.
The Fine Print — Also Short
- What counts as “complete”: Watched at least 90% of the video lessons and attempted at least 80% of the practice questions. The dashboard tracks this for you.
- What counts as “fail”: An official score report from Pearson VUE showing under 70% on any of the three parts.
- How to request: Email me the score report within 60 days of your exam date. The refund goes to your original payment method within 5 business days.
- If you retake and pass: Great — keep the course for the rest of your access window at no charge.
Why I Offer This
Look at the big schools. Half of them advertise a “pass guarantee,” but the refund terms require you to retake the course for free, attend live sessions, pay separately for re-testing, and submit paperwork that would make the DMV proud. That’s not a guarantee — it’s a loyalty program.
I’m a solo operator. I can’t afford to have unhappy students telling their contractor friends this didn’t work. So the refund policy isn’t a marketing move — it’s how I keep the quality bar high. If the course isn’t good enough to get you through, it shouldn’t be on the market.
About the Fine Print
Which courses does this cover?
Every paid course, whatever you bought. Same terms, same refund window, same policy.
What if I only fail one part?
Still covered. If Pearson VUE shows you failed any of the three parts — B&F, CA, or PM — you’re eligible for the refund.
Do I have to retake before asking for a refund?
No. One failed attempt is enough to trigger the refund. You don’t have to pay for another exam fee to prove anything.
What if I never take the exam?
Then the guarantee doesn’t apply — you have to sit for the exam to invoke it. But standard refunds apply within 14 days of purchase, no questions asked.
Is this going to change?
Maybe eventually, but only after a lot of real results. For Phase 1, this is the policy. Lock it in by enrolling now.